What to do if your restaurant fails a health inspection

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Too Long; Didn’t Read (TL;DR) Summary:

  • Crisis Management: Form a crisis team, assess the situation quickly, and take immediate corrective actions. Ensure clear internal communication and legal consultation.
  • Media Handling: Be transparent, prepare statements, provide media training to your spokesperson, and proactively manage media relations. Use social media effectively and maintain a positive focus.
  • Long-Term Strategies: Continue public communication post-crisis, engage in regular staff training, and actively work on rebuilding your restaurant’s reputation through community and customer engagement.
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The Importance of Owning your Name in Reputation Management

The battle for the White House is fought on a variety of fronts. While candidates scramble from swing state to swing state, supporters, activists and pranksters find unattended web domains to spread their own messages. The campaign of presidential candidate Jeb Bush, who also happens to be the former governor of Florida, who also happens…

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