What to do if your restaurant fails a health inspection

failed_health_inspection

Too Long; Didn’t Read (TL;DR) Summary:

  • Crisis Management: Form a crisis team, assess the situation quickly, and take immediate corrective actions. Ensure clear internal communication and legal consultation.
  • Media Handling: Be transparent, prepare statements, provide media training to your spokesperson, and proactively manage media relations. Use social media effectively and maintain a positive focus.
  • Long-Term Strategies: Continue public communication post-crisis, engage in regular staff training, and actively work on rebuilding your restaurant’s reputation through community and customer engagement.
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