Posts Tagged ‘customer service’
What We Can Learn from the World’s Finest Content Marketers- Part 1
What makes a content marketing campaign effective? What is it about certain campaigns that lead consumers to engage? Are these campaigns better financed? Do the companies have more resources? Are their teams more creative? Of course money and resources are important and creativity is a prerequisite, but beyond that, the best campaigns serve the desired…
Read More6 Tips for Dealing with Negative Comments on Twitter
Dealing with negative comments from people on Twitter is much the same as dealing with customer complaints at your store or office. If a customer was in front of you, you wouldn’t leave him standing there while you did a bunch of other stuff, give them a scripted reply (I hope) or completely blow him…
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