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The concept of a brand can sometimes be difficult to define. For many of our clients, they express a vision…
How to leverage free Wi-Fi to drive sales and customer loyalty Wi-Fi marketing is one of the most cost-effective and…
Best practices for restaurant owners & operators Social media marketing for restaurants offers enormous benefits to increase profits and build…
Too Long; Didn’t Read (TL;DR) Summary:
- Crisis Management: Form a crisis team, assess the situation quickly, and take immediate corrective actions. Ensure clear internal communication and legal consultation.
- Media Handling: Be transparent, prepare statements, provide media training to your spokesperson, and proactively manage media relations. Use social media effectively and maintain a positive focus.
- Long-Term Strategies: Continue public communication post-crisis, engage in regular staff training, and actively work on rebuilding your restaurant’s reputation through community and customer engagement.
If you’re considering updating your company’s website or starting a new one from scratch, you’ll likely want to be in…